Made with Hemp Pty Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Australian privacy laws.
1. Information We Collect
We collect personal information necessary to provide our services. The types of information we collect may include:
• Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
• Order Information: Details about purchases you make, including products purchased, payment details, and transaction history.
• Website Usage Information: Information about how you use our website, which may include your IP address, browser type, and access times, collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
• Process and fulfill orders, including sending order confirmations and updates.
• Communicate with you regarding your purchases, inquiries, or support requests.
• Improve our products, services, and website experience.
• Send you marketing communications (with your consent), such as newsletters, promotions, and special offers.
3. Sharing of Your Information
We may share your personal information with:
• Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping partners, and email service providers.
• Compliance and Legal Requirements: If required to comply with Australian law, we may disclose your information to regulatory authorities.
We do not sell your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
Under Australian privacy law, you have the right to:
• Access and Correct your personal information.
• Withdraw Consent for us to use your information for direct marketing.
• Make a Complaint if you believe we have breached the Australian Privacy Principles (APPs).
To exercise any of these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies; however, doing so may limit your ability to use certain features of our website.
7. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or the law. Any changes will be posted on this page, with the effective date updated.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@madewithhemp.com.au
Effective Date: 01 November 2024
